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Can I pause my subscription?

Nexwear: Managing Your Subscription with Ease

At Nexwear, we understand that needs can change over time. Whether you need to pause your subscription, skip upcoming orders, or cancel altogether, we've got you covered. Our goal is to provide you with a hassle-free experience, giving you complete control over your subscription.

Managing Your Subscription

To make any changes to your subscription, simply follow these steps:

  1. Login to Your Account: Visit our website at nexwear.com and click on the "Login" button at the top right corner of the page. Alternatively, you can directly access your account by clicking here and using our secure passwordless login. Enter your email address and we'll send you a secure code to access your account.
  2. Taking a Break? Pause Your Shipments: If you need to take a break from receiving shipments for a while, you can easily pause your subscription. Once logged in, navigate to your account settings and find the option to pause your shipments. Select the desired duration, and we'll make sure to hold off on sending any further orders during that time.
  3. Skipping Your Next Order: If you only need to skip a single order, no problem! After logging in, navigate to your upcoming orders and select the one you wish to skip. With just a few clicks, you can ensure that particular order is not processed or shipped.
  4. Canceling Your Subscription: Should you decide to cancel your subscription, we respect your choice. When logged in, head to your account settings and locate the cancellation option. Follow the prompts, and your subscription will be canceled accordingly. We appreciate any feedback you may have, so feel free to let us know why you're canceling.

Get in Touch

At Nexwear, we value our customers and strive to provide exceptional support. If you have any questions or need further assistance with managing your subscription, our dedicated team is here to help. Simply send us an email at feedback@nexwear.com, and we'll respond promptly.

We want to ensure that your experience with Nexwear is as convenient and flexible as possible. Your satisfaction is our priority, so don't hesitate to reach out if you need any assistance. We appreciate your trust in our brand and look forward to serving you again in the future.

Jan 4, 2024

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