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How do I edit my subscription?

How to Manage Your Nexwear Subscription

Welcome to Nexwear, your go-to destination for high-quality and comfortable incontinence products! We understand that as a valued customer, you may need to make changes to your subscription details or personal information from time to time. In this article, we will guide you through the process of managing your Nexwear subscription effortlessly.

Accessing Your Account

To get started, visit our online store at www.nexwear.com and log in to your account. If you haven't created an account yet, you can easily do so by clicking on the "Sign Up" button on the top right corner of the page. Use our secure passwordless login feature to receive a one-time four digit code for easy access.

Managing Subscriptions

Once you are logged in, locate the "Manage Subscriptions" tab within your account dashboard. This is where you can make various changes to your subscription preferences. Whether you need to update your billing details, add a discount code, change your shipping address, or adjust your AutoShip products, this is the place to do it. Watch this short demonstration video here.

Updating Personal Information

To change your billing details, click on the "Billing Information" section. Here, you can modify your payment method, update your credit card information, or add a new payment option. Remember to save your changes before proceeding.

If you wish to add a discount code to your subscription, navigate to the "Discount Codes" section. Enter the code provided to you and click "Apply" to enjoy exclusive savings on your Nexwear purchases.

To update your shipping address, click on the "Shipping Address" section. Here, you can enter a new address or modify an existing one. Make sure to double-check the accuracy of your information to ensure a seamless delivery experience.

AutoShip Products

If you are subscribed to our convenient AutoShip service, you can manage your selected products by visiting the "AutoShip Products" section. Here, you can add or remove items, adjust quantities, or change the frequency of delivery according to your needs.

Need Assistance?

Our dedicated team is always ready to assist you with any queries or requests you may have. If you require further assistance or have specific questions regarding your Nexwear subscription, feel free to reach out to us via email at feedback@nexwear.com. Our friendly customer support representatives will be more than happy to help you.

At Nexwear, we strive to provide the best customer experience possible. We understand that life can be unpredictable, and your subscription needs may change. By following the steps outlined in this article, you can easily manage your subscription details, ensuring a seamless and personalized shopping experience with Nexwear.

Note: The information provided in this article is specific to Nexwear subscriptions and may not apply to other products or services offered by Nexwear.

Mar 11, 2024

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