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Can I return my order?

Nexwear: Your Ultimate Guide to Returns and Refunds

At Nexwear, we understand that sometimes things don't go as planned, and we're here to help. We are committed to providing exceptional products and services, but in the event that you need to return or request a refund, we have a process in place to assist you.

Handling Returns and Refunds

Returns and refunds at Nexwear are handled on a case-by-case basis. We believe in personalized customer service, and our dedicated team is ready to address any concerns you may have. To initiate the return or refund process, please follow the steps outlined below:

  1. Contact our Customer Service Department: To begin the process, please get in touch with our customer service department. You can reach us by phone at 1-866-420-6997or by email at feedback@nexwear.com. Our friendly USA based representatives will guide you through the necessary steps and provide you with the approval required for your return or refund.
  2. Approval Process: Please note that no returns will be accepted without prior approval from our customer service team. This step ensures that we can efficiently process your request and provide you with the best possible solution.
  3. Donate Unused Products: If you find yourself with unused Nexwear products, we encourage you to consider donating them to a friend or a local homeless shelter. By doing so, you can make a positive impact on someone's life. To locate a shelter near you, please click here.

Exceptional Customer Service

At Nexwear, we pride ourselves on our commitment to exceptional customer service. Our team is dedicated to ensuring your satisfaction, and we strive to resolve any issues that may arise promptly. We value your feedback and are always looking for ways to improve our products and services.

If you have any questions or concerns regarding returns, refunds, or any other aspect of our brand, please don't hesitate to reach out to us. We are here to assist you and provide the support you need.

Remember, at Nexwear, your satisfaction is our top priority. We appreciate your trust in our brand and look forward to serving you with the utmost care and professionalism.

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